About FixiService

A repair-booking service for London, run by FIXPRO TECHNOLOGIES LTD (company number 17287828).

About FixiService

Repairs by local London engineers

FixiService connects you with independent, ID-checked appliance engineers in London. We don't carry out repairs ourselves: you tell us what's wrong, we pass the job to an engineer near you, and they call you to agree a visit time. The price is agreed before any work starts.

Independent appliance engineer
ID-checked engineersin London

Why use FixiService

Appliance repairs without the guesswork

Repairs at your home

The engineer comes to you and diagnoses the fault on site.

Price agreed before work

You know the cost before any repair starts. Nothing is done without your go-ahead.

A visit time that suits you

The engineer calls you to agree when to come.

All major brands

Bosch, Samsung, LG, Beko, Hotpoint, Indesit, Whirlpool, AEG, Miele and more.

020 4520 8222

How it works

How your repair request works

01

Tell us what's wrong

Call us or leave your number. Our automated assistant calls you back and takes the details: appliance, fault and postcode.

02

A local engineer takes the job

We pass your request to an independent, ID-checked engineer in London who repairs your type of appliance.

03

The engineer calls you

They call to arrange a visit at a time that suits you.

04

Price agreed, then the repair

The engineer agrees the call-out charge with you before the visit, then quotes for the repair after diagnosis and asks for your go-ahead before starting it.

Brands covered

Engineers on FixiService work on most major brands, including Hotpoint, Bosch, Beko, Indesit, Samsung, LG, Whirlpool, Zanussi, AEG, Neff, Siemens, Hoover, Miele, Worcester Bosch, Vaillant, Baxi, Ideal, Daikin and Mitsubishi Electric.

Frequently asked questions

Who will repair my appliance?

An independent appliance engineer working in London, ID-checked before they can take jobs. FixiService takes your request and passes it to an engineer who repairs your type of appliance; the engineer then calls you directly. We don’t carry out repairs ourselves.

Is there a charge for using FixiService?

Not from us. Sending a request is free and there’s no obligation. Engineers pay FixiService a fee for each job they take; you pay only the engineer, at the price you agreed with them.

How much will it cost?

Appliance repairs start from £72, including the call-out and diagnosis; parts are extra. If you decide not to go ahead after diagnosis, you pay £36 for the call-out and diagnosis. Boilers, air conditioning and water heaters have their own prices on our prices page. The engineer confirms the price before starting any work.

How soon can an engineer come?

It depends on which engineers are free near you. Once an engineer takes your job, they call you to agree a visit time. If no engineer near you can take it, we’ll tell you.

How do I pay?

You pay the engineer for the work, at the price you agreed with them before the repair. There’s nothing to pay upfront.

Is the repair guaranteed?

Ask the engineer about the guarantee on parts and labour before the repair starts.

Which areas do you cover?

London. Give us your postcode and we'll check whether an engineer is available near you. If we can't find one, we'll tell you.

Request a repair

Leave your details and we'll call you back